wj22 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") is issued by wj22 ("we," "us," "our," or "the Platform") and applies to all personal data collected from users ("you," "Member," or "Player") who access or use the wj22 platform at wj22.vip, including the wj22 Casino, sports betting, live games, slots, bingo, and all other services offered through the platform.

wj22 is committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and the implementing rules and regulations issued by the National Privacy Commission (NPC). This Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have in relation to your data.

By registering an account on wj22, accessing the platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the wj22 platform.

2 Data We Collect

wj22 collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name, date of birth, and gender
• Email address and mobile phone number
• Residential address (including city, province, and postal code)
• Government-issued identification documents (e.g., Philippine National ID, passport, driver's license, SSS ID, GSIS ID) submitted for KYC verification
• Selfie or photograph submitted for identity verification purposes

2.2 Financial Data

• Payment method details (e.g., GCash account number, PayMaya account, BPI/BDO/Metrobank account details)
• Transaction history, including deposits, withdrawals, and wager records
• Source of funds documentation where required for AML compliance

2.3 Technical & Usage Data

• IP address, device type, operating system, and browser type
• Login timestamps, session duration, and pages visited on the wj22 platform
• Game activity logs, including games played, wagers placed, and outcomes
• Geolocation data (country/region level) to verify eligibility

2.4 Communications Data

• Records of your communications with the wj22 support team, including chat logs and email correspondence
• Feedback, complaints, and survey responses submitted to wj22

3 How We Use Your Data

wj22 uses the personal data we collect for the following purposes:

• Account Management: To create, verify, and manage your wj22 account, including processing your registration and KYC verification.
• Service Delivery: To provide you with access to wj22 Casino games, sports betting, live dealer games, slots, bingo, and all other platform features.
• Payment Processing: To process your deposits and withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, age verification requirements, and reporting obligations to regulatory authorities.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the wj22 platform.
• Responsible Gaming: To monitor gaming activity and identify patterns that may indicate problem gambling, and to administer self-exclusion and account restriction requests.
• Customer Support: To respond to your inquiries, complaints, and support requests in a timely and effective manner.
• Marketing Communications: To send you promotional offers, bonuses, and news about wj22, subject to your marketing preferences. You may opt out at any time.
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the wj22 platform.

4 Legal Basis for Processing

wj22 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to provide the wj22 platform services you have registered for.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AML regulations, age verification requirements, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for wj22's legitimate interests in operating a secure, fair, and compliant gaming platform, provided these interests are not overridden by your rights and interests.
• Consent: For marketing communications and certain non-essential cookies, we rely on your consent, which you may withdraw at any time.

5 Data Sharing & Disclosure

wj22 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and identity verification service providers engaged by wj22 to assist with the verification of your identity documents.
• Regulatory Authorities: Philippine government agencies and regulatory bodies, including the Anti-Money Laundering Council (AMLC) and other competent authorities, where disclosure is required by law.
• Technology Service Providers: Cloud hosting, data storage, and IT infrastructure providers engaged by wj22 to support the operation of the wj22 platform, subject to strict data processing agreements.
• Game Providers: Third-party game software providers whose games are available on the wj22 platform, to the extent necessary to deliver game services.
• Legal Advisors: Legal counsel and professional advisors engaged by wj22 in connection with legal proceedings or regulatory matters, subject to professional confidentiality obligations.

All third parties with whom wj22 shares personal data are required to handle your data in accordance with applicable data protection laws and are prohibited from using your data for any purpose other than the specific purpose for which it was shared.

6 Data Retention

wj22 retains your personal data for as long as your account remains active and for such additional period as is necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with Philippine AML record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act.
• KYC Documents: Retained for the duration of your account and for five (5) years following account closure.
• Support Communications: Retained for three (3) years from the date of the communication.
• Marketing Data: Retained until you withdraw your consent to receive marketing communications, after which it will be deleted or anonymized within a reasonable period.

Upon expiry of the applicable retention period, wj22 will securely delete or anonymize your personal data in accordance with our data disposal procedures.

7 Cookies & Tracking Technologies

wj22 uses cookies and similar tracking technologies on the wj22 platform to enhance your experience, maintain your session, and analyze platform usage. The types of cookies we use include:

• Essential Cookies: Strictly necessary for the operation of the wj22 platform, including session management and security features. These cookies cannot be disabled.
• Preference Cookies: Used to remember your settings and preferences on the wj22 platform, such as your preferred language and display settings.
• Analytics Cookies: Used to collect aggregated, anonymized data about how users interact with the wj22 platform, to help us improve performance and user experience.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the wj22 platform. wj22 does not use cookies for cross-site behavioral advertising or tracking.

8 Data Security

wj22 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the wj22 platform
• Encryption of sensitive data at rest, including financial information and identity documents
• Access controls limiting employee access to personal data on a strict need-to-know basis
• Regular security audits and vulnerability assessments of the wj22 platform
• Multi-factor authentication options for member accounts
• Incident response procedures for detecting and responding to data security breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, wj22 will notify the National Privacy Commission and affected members in accordance with the requirements of the Data Privacy Act of 2012.

9 Your Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by wj22:

• Right to be Informed: The right to be informed about how your personal data is collected and processed, as described in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data wj22 holds about you.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another data controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact the wj22 support team. We will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.

10 Children's Privacy

The wj22 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law. wj22 does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will immediately suspend the associated account, delete the data, and return any deposits to the original payment method.

If you are a parent or guardian and believe that a minor has registered on the wj22 platform, please contact our support team immediately so that we can take appropriate action.

11 Changes to This Policy

wj22 reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this Policy, we will notify registered members by email or through a prominent notice on the wj22 platform prior to the changes taking effect. The "Last updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the wj22 platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically to stay informed about how wj22 protects your personal data.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by wj22, please contact our Data Privacy Officer through the wj22 support team. We are available 24 hours a day, 7 days a week.

Email: [email protected]

Please include your registered username and a clear description of your request. For data access or deletion requests, we may require identity verification before processing.